💻 Customer Support Non-Voice Jobs 2026 – Tech Mahindra
Tech Mahindra has announced hiring for Customer Support Non-Voice roles across Noida and Bengaluru locations. This is an excellent opportunity for 12th pass candidates, graduates, and freshers who are looking to start or grow their career in the IT and BPO industry.
The role offers attractive salary packages, professional work culture, training opportunities, and career growth in one of India’s leading IT service companies.
📋 Job Overview
| Category | Details |
|---|---|
| 🏢 Company | Tech Mahindra |
| 📌 Job Role | Customer Support – Non-Voice |
| 📍 Job Locations | Noida / Bengaluru |
| 🎓 Qualification | 12th Pass / Graduate |
| 💰 Salary | ₹18,000 – ₹35,000 per month |
| 💼 Industry | IT / BPO / Customer Support |
| 🖥️ Job Type | Full-Time |
| 📅 Hiring Status | Latest Jobs |
| 🔗 Apply Through | Tech Mahindra Careers |
👨💼 Job Responsibilities
Selected candidates may handle the following responsibilities:
- 💬 Handling customer queries through chat or email support
- 🖥️ Resolving customer issues in a professional manner
- 📋 Maintaining customer records and support tickets
- 📧 Responding to non-voice customer requests
- 🤝 Coordinating with internal teams for issue resolution
- 📈 Ensuring customer satisfaction and quality support
This role mainly focuses on back-office and chat/email support processes.
🎓 Educational Qualification
| Qualification | Eligibility |
|---|---|
| 🎓 Graduate Degree | Any discipline |
| 🏫 12th Pass | Eligible for selected processes |
| 👨🎓 Freshers | Can apply |
| 💻 Computer Knowledge | Basic typing & computer skills required |
| 🗣️ Communication Skills | Good written English preferred |
Candidates with prior BPO/customer support experience may have an added advantage.
💰 Salary & Benefits
| Benefit | Details |
|---|---|
| 💵 Salary Package | ₹18K – ₹35K per month |
| 🎯 Incentives | Performance-based incentives |
| 🧑🏫 Training | Process & communication training |
| 📈 Career Growth | Internal promotion opportunities |
| 🏥 Employee Benefits | Corporate employee facilities |
| 🌟 Work Environment | Professional IT/BPO environment |
📝 Selection Process
The recruitment process may include:
| Stage | Details |
|---|---|
| 1️⃣ Application Screening | Resume shortlisting |
| 2️⃣ HR Interview | Basic communication evaluation |
| 3️⃣ Aptitude / Typing Test | Process-related assessment |
| 4️⃣ Operations Round | Role-specific discussion |
| 5️⃣ Final Selection | Offer letter & onboarding |
📌 Interviews may be conducted virtually or at office locations.
📌 Skills Required
✅ Basic Computer Knowledge
✅ Typing & Email Handling Skills
✅ Good Written Communication
✅ Customer Support Skills
✅ Problem-Solving Ability
✅ Teamwork & Professional Attitude
🌟 Why Join Tech Mahindra?
✅ Work with a Leading IT Company
✅ Good Opportunity for Freshers
✅ Competitive Salary Package
✅ Career Growth in BPO & IT Sector
✅ Professional Corporate Environment
✅ Multiple Shift & Process Opportunities
🌐 Apply Online
🔗 Official Tech Mahindra Careers Page:
Tech Mahindra Careers
📌 Interested candidates are advised to apply through the official careers portal with an updated resume.