The Institute of Banking Personnel Selection (IBPS) has officially released the CRP CSA-XVI (Customer Service Associate – Clerk) notification for recruitment in participating Public Sector Banks across India. Eligible graduates can apply online through the official IBPS registration portal.
Verification Status: ✅ Official notification released by IBPS. The online application portal is active and accepting applications. (The Times of India)
Job Overview
- Organization: Institute of Banking Personnel Selection (IBPS)
- Recruitment: CRP CSA-XVI (Customer Service Associate – Clerk)
- Post Name: Customer Service Associate (Clerk)
- Category: Banking Recruitment
- Job Location: Across India
- Application Mode: Online
Vacancy Details
- Post Name: Customer Service Associate (Clerk)
- Total Vacancies: 6,128 (current vacancies reported by participating banks; candidates should refer to the official notification for the latest state-wise distribution). (The Times of India)
Important Dates
| Event | Date |
|---|---|
| Online Application Starts | 01 August 2026 |
| Last Date to Apply Online | 21 August 2026 |
| Last Date for Fee Payment | 21 August 2026 |
| Preliminary Examination | 10 & 11 October 2026 |
| Main Examination | 27 December 2026 |
These dates are as per the official IBPS notification and examination calendar. (The Times of India)
Educational Qualification
Candidates must possess:
- A Bachelor’s Degree in any discipline from a recognized University or equivalent qualification.
- Basic knowledge of computer operations is desirable.
- Candidates applying for a particular State/UT should be proficient in the specified local language.
Age Limit
- Minimum Age: 20 Years
- Maximum Age: 28 Years
Age relaxation is applicable for SC/ST/OBC/PwBD/Ex-Servicemen and other eligible categories as per Government of India rules. (The Times of India)
Selection Process
Selection will be based on:
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency (where applicable)
- Document Verification
- Provisional Allotment
Salary
Selected candidates will receive:
- Basic Pay: Approximately ₹24,050/- (as per the latest bank clerk pay structure)
- Plus DA, HRA, Transport Allowance, Special Allowance and other benefits as per the respective participating bank rules. (The Times of India)
Application Fee
- SC/ST/PwBD: ₹175
- General/OBC/EWS: ₹850
Payment should be made online through the official portal. (The Times of India)
Participating Banks
Recruitment is conducted for Customer Service Associate (Clerk) posts in participating Public Sector Banks through IBPS CRP CSA-XVI.
How to Apply
- Visit the official IBPS website.
- Click on CRP CSA-XVI (Customer Service Associate).
- Register using a valid email ID and mobile number.
- Fill out the online application form.
- Upload the required documents.
- Pay the application fee online.
- Submit the application and download the confirmation page.
Official Notification (Verified)
Official IBPS Website
✅ Verified. The CRP CSA-XVI (Customer Service Associate) notification is available on the official IBPS website. (The Times of India)
Official Apply Link (Verified)
Official IBPS Online Application Portal
✅ Portal Status: Verified and working. Applications for IBPS CRP CSA-XVI (Customer Service Associate/Clerk) are accepted only through the official IBPS online registration portal. The application window is open from 01 August 2026 to 21 August 2026. (The Times of India)